Legal notice

By using our website, you agree to the terms of this legal notice.

Intellectual Property

All content on this website – including, but not limited to, text, images, logos,
graphic design, trademarks, videos, sounds, software and databases – is the
exclusive property of knotmybag or duly authorized third parties, and is protected by applicable legal provisions regarding intellectual property and copyright.
The reproduction, modification, distribution, transmission, republication or any other form of use, in whole or in part, of the content of this site is expressly prohibited
without prior authorization from knotmybag.

Right of Withdraw

1. Your Right to Withdraw

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after:

  • For services: the day the contract is concluded.
  • For digital content not supplied on a tangible medium: the day the contract is concluded.
  • For goods: the day on which you, or a third party indicated by you (other than the carrier), acquires physical possession of the goods.

2. How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement.

You may contact us using the following details:

Email: [Insert Email Address]
Postal Address: [Insert Business Address]

You may use the model withdrawal form provided below, but it is not mandatory.

The withdrawal period is met if you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

3. Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including standard delivery costs (where applicable), without undue delay and no later than 14 days from the day we are informed of your decision to withdraw.

We will carry out the reimbursement using the same means of payment you used for the original transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.

For sales of goods, we may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is earliest.

4. Return of Goods

If the contract relates to goods, you must send back or hand over the goods without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from the contract.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

5. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply where permitted by applicable law, including but not limited to:

  • Goods made to the consumer’s specifications or clearly personalised.
  • Sealed goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • Goods that are liable to deteriorate or expire rapidly.
  • Newspapers, periodicals, or magazines (except subscription contracts).
  • Services that have been fully performed where performance began with the consumer’s prior express consent and acknowledgement that the right of withdrawal would be lost once the service was fully performed.
  • Digital content not supplied on a tangible medium where supply has begun with the consumer’s prior express consent and acknowledgement that the right of withdrawal is thereby lost.


WEBSITE USAGE

The user agrees to use this website in accordance with applicable law, refraining from any actions that violate the rights or interests of knotmybag or third parties. Any use that compromises the normal functioning of the site is prohibited, including attempts at unauthorized access, alteration of content, dissemination of viruses or intrusion practices.

RESPONSIBILITY

knotmybag strives to ensure that the information presented on this website is current, accurate, and complete. However, typographical errors or technical failures beyond the company's control may occur.
knotmybag cannot be held liable for any direct, indirect, or consequential damages, including loss of data or profits, resulting from the use or inability to use this website.

LINKS TO EXTERNAL WEBSITES

This website may contain hyperlinks to third-party websites, whose management and
content are not under the control of knotmybag. The inclusion of these links is for informational purposes only and does not imply any responsibility for their respective content, services, or privacy policies.

WEBSITE AVAILABILITY

knotmybag makes every effort to ensure the proper functioning, availability, and security of this website. However, it does not guarantee the absence of interruptions or technical failures, nor is it responsible for any periods of unavailability caused by factors beyond its control.

CHANGES TO THE LEGAL NOTICE

Knotmybag reserves the right to change this Legal Notice at any time and without prior notice, and it is the user's responsibility to regularly check this page to stay informed about any changes.